Rental Guide

RENTAL REQUIREMENTS & GUIDE

At eTirental, we believe in complete transparency. To ensure a smooth experience for your journey across Texas, please review our rental qualifications and policies below.

 

Driver’s License

All renters must present a valid physical driver’s license. International drivers are welcome, though additional fees may apply. The name on the license must match the name on the payment card exactly.
 

Age Restrictions

Drivers must be at least 21 years old. Drivers between 21 and 24 are subject to an Underage Driver Fee of $17.99/day. We strictly adhere to these age requirements for insurance purposes.
 

Insurance Requirements

Proof of liability insurance active for 30+ days is required. Credit card coverage is not accepted as standalone proof. If you lack insurance, Damage Waivers are available but require a minimum 3-day rental.
 

Payment Methods

We accept Cash as well as Visa and MasterCard (processed securely via Stripe). We strictly do not accept prepaid cards, online banking cards, or gift cards. A mandatory background check is performed for all renters.
 

Credit Card Policy

Credit card is required to rent a vehicle. No debit, prepaid or cash cards are accepted at pick‑up. A refundable $200.00 security deposit is required for all vehicle classes.
 

Travel & Mileage

Enjoy unlimited mileage nationwide for standard rentals. You must call us prior to reservation if driving out of Texas. Vehicles are strictly prohibited from entering Mexico or Canada.
 

Cancellations

Cancel standard vehicles 24 hours before pickup (48 hours for Passenger Vans) for a full refund. Same-day reservation deposits are non-refundable. Call us immediately to adjust plans.
 

Tolls & Standards

Renters are responsible for all parking tickets and toll charges plus admin fees. Our fleet is 100% Non-Smoking; a detailed cleaning fee will be assessed if smoking evidence is found.

Testimonials

What our customers are saying about us

Booking was super easy and the car was spotless when I picked it up. The hybrid saved me a ton on gas, and the whole process felt smooth and professional from start to finish.

Amanda R.

Really impressed with how responsive Etiler team was—questions were answered quickly and clearly. The vehicle drove great, and everything was straightforward with no surprises.

Jason M.

I needed something reliable for a busy week and this was perfect. Great fuel economy, clean interior, and pickup was fast—exactly what a rental should be.

Kevin T.

The car was newer, comfortable, and in excellent condition. The reservation was confirmed immediately and the experience felt more personal than renting from a big company.

Nicole S.